CHAPTER 1 – SIGNIFICANCE AND NATURE OF MANAGEMENT CHAPTER 2- PRINCIPLES OF MANAGEMENT CHAPTER 3- BUSINESS ENVIRONMENT CHAPTER 5- ORGANISING CHAPTER 6- STAFFING CHAPTER 7- DIRECTING CHAPTER 8 – CONTROLLING Notes 9, 10CHAPTER 9 – FINANCIAL MANAGEMENT CHAPTER 10 – MARKETING CHAPTER 11 CONSUMER PROTECTION – NotesCHAPTER 11 – CONSUMER PROTECTION